Moonlight VA Services is your strategic partner for all things virtual assistance! We specialize in managing services and outsourcing top-notch Virtual Assistants to handle everything from administrative tasks to complex projects. We've got you covered! 

Let's talk and see how we can help you grow your business 

Our Virtual Assistants hail primarily from the Philippines, with a few from other parts of Asia and Africa, and even some based in the US. This global setup ensures we match your time zone perfectly, especially if you're in the US. Our support and management teams are proudly based in the Philippines.

We're not your regular managed services and outsourcing company. With over 4 years of experience creating partnerships based on trust and dedication, we connect you with top-notch Virtual Assistants to handle everything from admin tasks to specialized projects, so you can focus on what matters most. Our team ensures smooth communication and support, so you’re always on the same page.

Full-Time VAs work 40 hours a week, while Part-Time VAs work 20 hours. Not sure which to choose? 

Our team can help you determine the best fit during your Free Success Call. 

Start with a free consultation where we’ll discuss your needs. 

We then match you with a Virtual Assistant, handle all hiring and onboarding, and ensure a smooth transition. 

Your VA will begin working with support from our team, making sure everything runs smoothly from day one. 

Moonlight VA Services is the employer of your VA and takes care of all the HR, payroll, and admin stuff, so you get all the perks of a dedicated VA without any of the management headaches.

We require a 3-month commitment to make sure your VA is fully integrated and smoothly onboarded into your workflow. If things aren’t working out within the first 30 days, we’ll find someone better suited based on your feedback.

When you become a Moonlight VA Services client, a one-time security deposit fee is required after signing the agreement. Once this deposit is received, we'll kick off the orientation and onboarding for your chosen Virtual Assistant. Payments can be made via Payoneer, credit card, or direct bank transfer.

We’ll send invoices on the 15th and 30th of each month for the service hours your Virtual Assistant has worked.

Your VA will keep you updated with daily or weekly reports, detailing everything they’ve accomplished and any hurdles they’ve faced. 

We believe in tracking outcomes, not hours, so you get the results you need without micromanaging. 

Need more hours for your Virtual Assistant?

No need to worry about overtime fees! Additional hours are billed at your regular hourly rate.

Life happens—whether it’s a sick day or a public holiday, we’ve got you covered. 

We can quickly provide a temporary replacement, or your VA can make up the work later. 

For longer breaks, you’ll get advance notice and a plan to ensure no gaps in your workflow. 

From day one, our Operations Manager is hands-on, guiding the relationship and ensuring smooth sailing. 

Even after the first 3 months, our support team remains on standby, ready to jump in and keep everything running like clockwork. 

The timeline depends on the skills you need. 

For a General Virtual Assistant, we usually present a shortlist within 2-7 days. 

If you need a Specialist Virtual Assistant, it might take a bit longer—but not too much! 

We focus on finding the perfect fit for you. 

Once we’ve shortlisted your candidates, we’ll set up an interview via your preferred platform—Skype, Zoom, or another option. 

Our Recruitment team will join to ensure you cover all the key points. If none of the candidates feel right, we’ll keep searching until you’re satisfied.

Absolutely! There’s no limit to the number of VAs you can bring on board. 

As your business grows and you find more tasks to outsource, we’re ready to recommend more talent from our pool to meet your needs.

If you’re not satisfied with your Virtual Assistant within the first 30 days, just let us know. 

We can either keep your current VA in place while we find a replacement, or pause their work immediately while we search for someone new. 

You won’t be invoiced for any days after your previous VA’s release, and billing will only resume when your new VA starts working with you.

Our contract has a 3-month binding period. If you need to cancel within these 3 months, both parties will need to review the hours worked and discuss the reasons for termination. 

This allows us to explore potential solutions or renegotiate terms if there's a possibility for Moonlight VA Services to address your concerns.

Yes! Refer our services and earn bonuses. Share the love and get rewarded—win-win!

To learn more about our referral programs, check out our Share & Earn for more details.